1. Controller
The controller responsible for the processing of personal data on this website is:

realcommerce GmbH
Beuthstr. 15
10117 Berlin
Germany
E-mail: hello@realcommerce.de
Website: www.realcommerce.de

Represented by:
André Lechl

2. General Information
We take the protection of personal data seriously. Personal data means any information relating to an identified or identifiable natural person, such as a name, e-mail address, IP address or communication data.

We process personal data only where this is permitted under the General Data Protection Regulation, the German Federal Data Protection Act and other applicable data protection laws.

This Privacy Policy explains which personal data we process when you visit our website, contact us or communicate with us in a business context.

3. No Data Protection Officer
realcommerce GmbH is not legally required to appoint a Data Protection Officer.

For all privacy-related questions, you may contact us at:
hello@realcommerce.de

4. Website Access and Server Log Files
When you visit our website, certain technical data is automatically transmitted by your browser to our web server. This may include:

IP address of the accessing device
date and time of access
requested page or file
amount of data transferred
referrer URL
browser type and browser version
operating system
host name of the accessing device

We process this data to provide the website, ensure technical stability, maintain security and detect misuse or attacks.

The legal basis is Art. 6(1)(f) GDPR. Our legitimate interest lies in the secure and reliable operation of our website.

Server log files are stored only for as long as necessary for the above purposes and are then deleted or anonymised, unless longer storage is required for security reasons or to investigate specific incidents.

5. Hosting
Our website is hosted by Framer B.V.

The hosting provider processes technical data necessary for operating and delivering this website, including server log files and connection data.

The legal basis is Art. 6(1)(f) GDPR. Our legitimate interest lies in the secure, reliable and efficient provision of our website.

Where required, we have concluded a data processing agreement with our hosting provider in accordance with Art. 28 GDPR.

Hosting provider: Framer B.V.

6. Contact by E-mail
If you contact us by e-mail, we process the personal data you provide to us. This may include:

name
company
e-mail address
telephone number, if provided
content of your message
date and time of communication
related business or project information

We process this data to handle your request and communicate with you.

If your request relates to a contract or pre-contractual communication, the legal basis is Art. 6(1)(b) GDPR. In all other cases, the legal basis is Art. 6(1)(f) GDPR. Our legitimate interest lies in responding to inquiries and maintaining business communication.

We delete such data when it is no longer required for the relevant purpose, unless statutory retention obligations or legitimate interests require longer storage.

7. Business Communication
realcommerce GmbH provides consulting, technology and project services in the areas of e-commerce, marketplace operations, data quality, system integration and digital business processes.

In the context of business relationships or prospective business relationships, we may process business contact data, including:

name
business e-mail address
company
role or position
telephone number, if provided
communication history
project or contract-related information

The purpose of this processing is to initiate, manage and perform business relationships.

The legal basis is Art. 6(1)(b) GDPR where processing is necessary for pre-contractual measures or performance of a contract. Otherwise, the legal basis is Art. 6(1)(f) GDPR. Our legitimate interest lies in managing and maintaining business relationships.

8. Contact Forms
If our website contains a contact form, we process the information you enter into the form, together with technical metadata necessary to transmit and protect the request.

This may include:

name
e-mail address
company
message content
time of submission
IP address, where technically necessary for security and spam prevention

The legal basis is Art. 6(1)(b) GDPR if your request relates to a contract or pre-contractual communication. Otherwise, the legal basis is Art. 6(1)(f) GDPR.

If no contact form is used and communication is only possible by e-mail, this section does not apply.

9. Cookies and Similar Technologies
Our website may use cookies or similar technologies. Cookies are small text files stored on your device.

Technically Necessary Cookies
Technically necessary cookies are used to provide basic website functions, security and stability.

The legal basis for the processing of personal data in connection with technically necessary cookies is Art. 6(1)(f) GDPR. Our legitimate interest lies in providing a secure and functional website.

Access to or storage of information on your device that is strictly necessary for providing the website is permitted under applicable German telecommunications and digital services law.

Non-Essential Cookies
Non-essential cookies, such as analytics, marketing or tracking cookies, are used only if you have given your consent.

The legal basis is Art. 6(1)(a) GDPR and the applicable provisions of German telecommunications and digital services law.

You may withdraw your consent at any time with effect for the future, for example through the cookie settings on our website.

If our website does not use non-essential cookies, this section applies only as a precaution and should be adapted accordingly.

10. Analytics and Tracking
We do not use analytics or tracking tools unless expressly stated otherwise in this Privacy Policy.

If we later use analytics tools, such as Google Analytics, Matomo, Plausible Analytics, Framer Analytics or similar services, this Privacy Policy will be updated accordingly. Where legally required, such tools will only be used with your prior consent.

11. Fonts
Our website uses fonts for the consistent display of text.

The fonts used on this website are provided through Framer’s font infrastructure. When the website is loaded, technical data such as your IP address may be processed as necessary to deliver the font files and display the website correctly.

The legal basis is Art. 6(1)(f) GDPR. Our legitimate interest lies in the consistent, reliable and visually correct presentation of our website.

Font implementation: Framer fonts.

12. External Links
Our website may contain links to third-party websites.

If you click on an external link, you leave our website. We have no control over the processing of personal data by third-party websites. The respective provider or operator of the linked website is responsible for its own content and data processing.

13. Recipients of Personal Data
We may share personal data with service providers and other recipients where necessary for the operation of our website, communication, IT security or business administration.

Recipients may include:

hosting providers
IT service providers
e-mail service providers
website and infrastructure providers
tax advisors, legal advisors or authorities, where legally required

Where service providers process personal data on our behalf, we conclude data processing agreements in accordance with Art. 28 GDPR where required.

14. International Data Transfers
Personal data may be transferred to countries outside the European Union or the European Economic Area only where a valid legal basis exists.

This may include an adequacy decision by the European Commission, EU Standard Contractual Clauses, your explicit consent or another legal mechanism permitted under data protection law.

If we use services from providers located in third countries, including the United States, we will provide additional information where legally required.

15. Storage Periods
We store personal data only for as long as necessary for the purposes for which it was collected, unless statutory retention obligations or legitimate interests require longer storage.

Where no specific retention period is stated in this Privacy Policy, personal data is deleted once the relevant purpose no longer applies.

16. Your Rights
Subject to the legal requirements, you have the following rights under the GDPR:

right of access, Art. 15 GDPR
right to rectification, Art. 16 GDPR
right to erasure, Art. 17 GDPR
right to restriction of processing, Art. 18 GDPR
right to data portability, Art. 20 GDPR
right to object, Art. 21 GDPR
right to withdraw consent, Art. 7(3) GDPR

To exercise your rights, you may contact us at:
hello@realcommerce.de

17. Right to Object
If we process personal data on the basis of Art. 6(1)(f) GDPR, you have the right to object to such processing at any time on grounds relating to your particular situation.

If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or unless the processing serves the establishment, exercise or defence of legal claims.

18. Right to Lodge a Complaint
You have the right to lodge a complaint with a data protection supervisory authority if you believe that the processing of your personal data violates data protection law.

The competent supervisory authority for Berlin is:

Berliner Beauftragte für Datenschutz und Informationsfreiheit
Alt-Moabit 59–61
10555 Berlin
Germany
Website: www.datenschutz-berlin.de

19. Data Security
We use appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, alteration or disclosure.

Our website is provided using encrypted transmission via HTTPS/TLS.

20. Changes to this Privacy Policy
We may update this Privacy Policy if our website, services, technical infrastructure or legal requirements change.

The current version is available on this website.